We want our terms and conditions to be transparent to everyone so we can build a healthy, trusting relationship.
Payment & Deposit:
To secure your date, half of the payment is due upon signature of our Service Agreement. This deposit is non-refundable and non-negotiable. An invoice will be sent to you. The remaining balance can be paid any time after, in installments, or together and is due two weeks before your ceremony/event date. The deadline for the full payment will be stipulated in the Service Agreement. All fees will be invoiced to you. We accept Cash, Check, Venmo, Paypal, or Bank Transfer.
The first three wedding bookings will receive a 50% discount on their entire package. This is our deepest mahalo to you for entrusting us to be your videographer on your special day, knowing our business has just launched.
The first three local businesses to book an Advertisement Video will also receive a 15% discount (plus Kama'aina 10%) on their package. This is our deepest mahalo for choosing our business to help yours! Being a kokua and kako'o for our communities and people is fundamental to our business and our 'ohana.
For all bookings made 6-9 months in advance with 1st deposit made on time, an 8% discount of the remaining total cost is applicable. Kama'aina (10%) is automatically added with proof of a valid Hawai'i state ID. These discounts are not applied to the first three bookings that receive the 50% discount.
Please discuss your matters at your free consultation if you have any questions.
Production Timescale:
Your films will be produced and uploaded within 30-90 days from your Event to view, download, and share with family & friends. We recommend downloading and storing your videos on an external hard drive to prevent loss. If you want to purchase a CD or USB drive in your package, let us know, and we can download it. We can also send a downloadable link on Google Drive at no charge.
Because we are a new and upcoming videography business on the Big Island, we take pride and happiness in the films we produce; we reserve the right to publish your Highlight Video on our Website and Social Media accounts. If, for whatever reason, you do not consent to your Highlight Video being used, please let us know before signing the Service Agreement.
We deliver our films in Full High Definition by default. By request, we can provide 4K for an extra charge.
Mahalo.
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